Sugar’s CRM (Customer Relationship Management) software simplifies CRM management, effectively allowing you to organize and manage your entire customer interaction lifecycle from initial contact to after-sales follow-up and everything in between. The Sugar solution delivers simplicity, power and flexibility for managing opportunities, leads, cases, activities, contacts and accounts. Sugar is the ideal solution for small to medium sized businesses across all industries. Sugar’s focus on making simple, secure and affordable CRM solutions means that you can enjoy the functionality of a much larger enterprise within your budget. Perfect for new customers or organizations requiring a smaller suite of CRM products and features. Sugar CRM is a web-based customer relationship management (CRM) software application including sales, marketing, and service capabilities. Sugar enables businesses to manage communications with their customers, handles all the events of the sales and support process, and provides analytics that can be used to identify which activities are generating revenue. Sugar handles the details—from easily capturing contacts from emails and chat sessions to coordinating meetings with group calendars to tracking campaign results. Sugar also has a well-integrated Out Of Office (OOO) application so if office staff are on vacation or out sick, customers know just how to reach them.

We at Smart IT Solutions are here to help you integrate your business CRM with Sugar. Customize and create a tailored CRM by Sugar. Contact us Today for a demo. Get 24/7 assistance from us on any day. Contact us today!